Privacy Policy

Effective Date: 1st July 2026

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At Anna Seeley Pilates ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, or attend our Pilates classes.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Who We Are

Anna Seeley Pilates is a boutique Reformer Pilates studio based in Worcester Park.

If you have any questions about this Privacy Policy or how we use your personal information, please contact us:

Email: info@annaseeleypilates.com

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What Information We Collect

We may collect the following information:

• Your name

• Email address

• Telephone number

• Postal address (where applicable)

• Emergency contact details

• Health information that you choose to provide to ensure your sessions are safe and appropriate

• Booking and attendance history

• Payment information (processed securely through our payment provider—we do not store your full payment card details)

• Information submitted through contact forms

• Website usage information collected through cookies and analytics

 

How We Use Your Information

We use your information to:

• Respond to enquiries

• Manage bookings and appointments

• Deliver safe and appropriate Pilates sessions

• Communicate about your classes

• Process payments

• Send booking confirmations and reminders

• Improve our website and services

• Send marketing communications (only where you have consented)

 

Health Information

Because Pilates involves physical exercise, you may choose to provide information about your health, injuries, pregnancy, menopause, medical conditions or mobility.

We only collect information necessary to provide safe instruction and tailor sessions to your needs. This information is treated as confidential and processed in accordance with UK data protection law.

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Marketing

If you opt in, we may occasionally send you:

• Studio news

• Class updates

• Special offers

• Workshops

• Retreat information

You can unsubscribe at any time using the link in our emails or by contacting us.

 

Sharing Your Information

We never sell your personal information.

We may share your information with trusted service providers who help us operate our business, including:

• Online booking software

• Payment processors

• Email marketing providers

• Website hosting services

• Accountants where legally required

These providers are required to protect your information.

 

How Long We Keep Your Information

We only keep your personal information for as long as necessary to provide our services and meet legal, accounting and insurance obligations.

Health information is retained only for as long as reasonably necessary.

 

Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use the site.

Cookies may include:

• Essential website cookies

• Analytics cookies (such as Google Analytics)

• Marketing cookies (if applicable)

You can manage or disable cookies through your browser settings.

 

Your Rights

Under UK GDPR you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to processing

• Withdraw consent

• Request a copy of your data

• Lodge a complaint with the Information Commissioner's Office (ICO)

For more information visit www.ico.org.uk.

 

Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss or disclosure.

However, no method of internet transmission is completely secure.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

 

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Anna Seeley Pilates
Worcester Park, Surrey

Email: info@annaseeleypilates.com