Terms & Conditions

Studio Terms & Conditions

Thank you for booking your Pilates Reformer session. I can’t wait to welcome you to the studio!

 

Cancellation Policy

I completely understand that plans can change. If you need to cancel or reschedule your appointment, I kindly ask that you provide at least 24 hours’ notice.

 

Cancellations or changes made with less than 24 hours’ notice will be charged at the full session rate, as your appointment time has been reserved exclusively for you and cannot usually be filled at short notice.

 

No-Show Policy

If you do not attend your scheduled appointment without prior notice, this will be treated as a no-show, and the full session fee will be charged.

 

Arrival Time

Please arrive 5–10 minutes before your scheduled session. This allows time to get settled and ensures we can start your session promptly. Late arrivals may result in a shortened session so that other appointments are not delayed.

 

New Client Health Screening

All new clients are required to complete a PAR-Q (Physical Activity Readiness Questionnaire) Health Screening Form before their first session. This will be sent to you prior to your appointment and must be completed before attending.

 

Please ensure you inform me of any injuries, medical conditions, pregnancy, recent surgery, or any changes to your health, as this allows me to tailor your session safely and appropriately.

 

What to Bring

To ensure you have a comfortable and enjoyable session, please bring:

• A bottle of water to stay hydrated

• Grip socks

• Comfortable gym-style clothing that allows you to move freely

 

Liability

Pilates is a form of physical exercise, and while every effort is made to provide a safe and supportive environment, participation is undertaken at your own risk.

 

By attending your session, you confirm that:

 

You have completed your PAR-Q Health Screening Form honestly and to the best of your knowledge.

You have disclosed any relevant medical conditions, injuries, pregnancy, recent surgery, or any other circumstances that may affect your ability to participate safely.

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You understand that it is your responsibility to inform your instructor immediately if you experience pain, dizziness, discomfort, or feel unwell during your session.

 

Agreement

By booking and attending a session, you confirm that you have read, understood, and agree to these Terms & Conditions.

 

Thank you for your understanding and for supporting my small business.

 

If you have any questions before your visit, please don’t hesitate to get in touch. I look forward to welcoming you to the studio soon!